![]() If failures occur that block access to your files or affect the system operations, you will be able to restore the OS and the lost data easily from the image.īoth utilities are available in the WD Software & Downloads. This utility provides you with all the essential tools you need to recover your computer system should a disaster occur, such as losing data, accidentally deleting critical files or folders, or a complete HDD crash. The Acronis True Image WD Edition on the other hand, can clone drives, backup the operating system, applications, settings and all of your data, while also securely wiping any confidential data you no longer need. However, the SmartWare software doesn't allow you to do any sort of system image backup, it's an automatic backup software for your data only. You can also choose to do a category or a file & folder backup. The WD SmartWare Pro allows you to do continuous or scheduled backups and it's also compatible with Dropbox for cloud backup. Surely WD allows them to contact the US for their assistance.Both software programs are offered by us because they have different features. I do not have time to train them to read but I did give them some encouragement to stop feeding Bovine EXcrement to people and admit they don’t know then seek higher help. ![]() Click Here to Repair/Restore Missing Windows OS Files Damaged by Malware. Acronis True Image WD Edition Software helps you to completely clone your current system drive onto your new WD hard drive. They are nice people and want to learn but they do not read, not even the WD new software instructions that they pointed me to. Downloading Acronis True Image Western Digital Edition Software 6126. They escalated it over here but refused to let me chat with US people. I know, it sounds like a joke but it is the only solution I have found after a week of playing with it and getting practically invisible support from WD here in SE Asia. It is a drawn out process of creating Rescue Media and then letting Win 10 finally give up and ask you if you have bootable media and then it will take that media and clone your system. The new version 33 from WD does work but it is a bear, look for my other comments on here about how it works. I uninstalled and reloaded it 3 times with the same results any ideas? I have attempted to use the software to clone my drive and each time I open the program it locks my pc. I love the speed of the USB 3.0 on the Seagate so I let the My Cloud just tinker along at its snail pace. I do have a Seagate 8TB backup in addition to My Cloud. I qualify for 400GB of cloud but do not use any. But then, Acronis as well as WD and Seagate, like MS, are all selling cloud space. I truly hope that WD will negotiate with Acronis to support an installation with a My Cloud in it. Seagate is trying to sell so much recovery business that they are not really supporting people doing things for themselves, their latest version of True Image, Discwizard, does not support cloning of Win 10 to SSDs. Once that step is done and True Image is satisfied and operable, then dismount the WD and put in any drive you want and clone from the internal to the drive that where you want the image. I have an HGST USB 3.0 connector that shows the WD ID in Device Manager. I have a proposition that I might offer you to try is to use a USB connected couple of drives, 1 being a WD using a good USB connector that allows the identity of the WD drive to be put onto the Device Manager as a valid WD drive from the list of verified drives. Hi, because the support of WD Backup has ended, I’ve recently switched to Acronis True Image for Western Digital OEM version as suggested at the official product page Software and Firmware Downloads WD Support As stated by the Acronis documentation, the Backup encryption should be part of the Settings options e.g. Trancer is a great source of good info so I would agree with him for most of it.
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